III. Complete the sentences in this letter with the proper forms of the following words. apologydamageencloseprovideinconvenientregardingreplacementregret Dear Ms. Idris: Thank you for your fax of May 10 _______________ the damaged CD-ROM you received. We ________________________ for the damage and for the ___________________________. We are shipping by overnight mail a _________________________ CD-ROM. In addition, we are _____________________________ a complimentary training video. This video will help you make the most of your new accounting software. Again, we ____________________ the fact that the accounting software package arrived with a _____________________ CD-ROM. We are sure you will find the accounting package useful, and we look forward to __________________________ you with other high quality products. Sincerely yours, Rowanda FisherCustomer Service Manager12345678